<p><b>What role you will play in team:</b> Provide technical support to clients and troubleshoot technical issues.</p><p><b>What you will do:</b> Diagnose and resolve technical problems and provide technical assistance to clients.</p><p><b>Key responsibility:</b><ul><li>Resolve customer issues via phone, email, or chat.</li><li>Troubleshoot and diagnose technical problems.</li><li>Provide technical assistance and guidance to clients.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain updated knowledge of products and services.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Excellent communication and problem-solving skills.</li><li>Experience with troubleshooting computer hardware and software.</li><li>Knowledge of networking concepts.</li><li>Strong customer service skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Excellent career growth opportunities.</li><li>Positive and supportive work environment.</li><li>Comprehensive health insurance.</li></ul></p><p><b>A Day in the Life:</b>  Responding to customer inquiries, troubleshooting technical issues, documenting solutions, and collaborating with other team members to ensure customer satisfaction.</p>