<p><b>What role you will play in team:</b> Provide technical support to clients, resolving issues and ensuring satisfaction.</p><p><b>What you will do:</b> You'll troubleshoot technical problems, provide solutions, and document processes.</p><p><b>Key responsibility:</b><ul><li>Provide first and second level technical support to clients.</li><li>Troubleshoot and resolve technical issues.</li><li>Document solutions and processes.</li><li>Maintain accurate records of support interactions.</li><li>Collaborate with other support teams.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field</li><li>1-2 years of experience in technical support</li><li>Excellent communication and problem-solving skills</li><li>Knowledge of various operating systems and software</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional growth</li><li>Positive work environment</li><li>Health Insurance</li><li>Paid time off</li></ul></p><p><b>A Day in the Life:</b>  A typical day includes resolving client inquiries, troubleshooting technical issues, and collaborating with team members to provide optimal support.</p>