<p><b>What role you will play in team:</b> You will be part of our customer support team providing exceptional service to our customers. </p><p><b>What you will do:</b>  Resolve customer inquiries effectively and efficiently, providing timely and accurate solutions via multiple channels.</p><p><b>Key responsibility:</b><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues promptly and efficiently.</li><li>Maintain detailed records of customer interactions.</li><li>Escalate complex issues to appropriate team members.</li><li>Contribute to improving customer support processes.</li><li>Meet customer service level agreements.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and interpersonal skills.</li><li>Experience in customer service (preferred).</li><li>Proficiency in relevant customer support software.</li><li>Ability to handle multiple tasks simultaneously.</li><li>Strong problem-solving and analytical skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Training and development opportunities.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day involves handling a high volume of customer inquiries, troubleshooting problems, and providing solutions in a fast-paced environment.</p>