<p><b>What role you will play in team:</b> You'll provide technical support to resolve complex issues and ensure optimal system performance.</p><p><b>What you will do:</b> You'll troubleshoot issues, provide technical guidance, and document solutions for our clients.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to resolve complex issues.</li><li>Diagnose and troubleshoot hardware and software problems.</li><li>Develop and document solutions for recurring issues.</li><li>Collaborate with other engineers to solve complex problems.</li><li>Maintain high levels of customer satisfaction.</li><li>Stay updated on latest technologies and industry trends.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>3+ years of experience in IT support.</li><li>Strong problem-solving and analytical skills.</li><li>Knowledge of various operating systems and networking concepts.</li><li>Excellent written and verbal communication skills.</li><li>Experience with ticketing systems.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits.</li><li>Opportunities for professional growth and development.</li><li>Dynamic and collaborative work environment.</li><li>Health insurance.</li><li>Paid Time Off.</li></ul></p><p><b>A Day in the Life:</b>  You'll handle support requests, troubleshoot complex technical problems, collaborate with your team, and ensure high customer satisfaction.</p>