<p><strong>What role you will play in team:</strong> You will provide technical support to our clients, resolving issues and ensuring smooth operation of our products. </p><p><strong>What you will do:</strong> You will troubleshoot technical issues, provide solutions, and maintain client relationships.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone and email.</li><li>Troubleshoot and resolve technical issues.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain client relationships and ensure satisfaction.</li><li>Escalate complex issues to senior engineers.</li><li>Stay up-to-date on product knowledge and updates.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Engineering or related field.</li><li>Experience in providing technical support.</li><li>Strong technical aptitude and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of relevant technologies.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li><li>Employee stock options.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will consist of responding to client requests, diagnosing and resolving technical issues, documenting solutions, and maintaining client relationships.</p>