<p><b>What role you will play in team:</b> Provide technical support and resolve IT issues for end-users.</p><p><b>What you will do:</b> Diagnose and solve software and hardware problems.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-level technical support to end-users.</li><li>Diagnose and troubleshoot software and hardware issues.</li><li>Resolve IT incidents and service requests.</li><li>Document troubleshooting steps and resolutions.</li><li>Maintain knowledge base articles and documentation.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in IT or related field.</li><li>1-2 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of various operating systems and software applications.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Health insurance, paid time off, and retirement benefits.</li></ul></p><p><b>A Day in the Life:</b>  Addressing technical issues, providing support to users, documenting solutions, and collaborating with colleagues to maintain smooth IT operations.</p>