<p><strong>What role you will play in team:</strong> You will provide technical support to our employees and resolve their IT issues efficiently.</p><p><strong>What you will do:</strong> Troubleshooting technical issues, providing software support and documenting solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to users.</li><li>Troubleshoot and resolve software and hardware issues.</li><li>Document solutions and update knowledge base.</li><li>Maintain IT assets and ensure security.</li><li>Collaborate with IT team members to resolve complex issues.</li><li>Assist in the implementation of new technologies.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field.</li><li>2-4 years of experience in IT support.</li><li>Strong knowledge of operating systems and software applications.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with ticketing systems.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Comprehensive training programs.</li><li>Health insurance coverage.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve responding to user requests, troubleshooting technical issues, and ensuring the smooth operation of IT systems.</p>