<p><b>What role you will play in team:</b> Provide exceptional customer support to policyholders.</p><p><b>What you will do:</b> Answer client queries, resolve issues, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answer inbound calls and emails from policyholders.</li><li>Resolve customer inquiries and complaints.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in MS Office.</li><li>Knowledge of insurance products is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Paid time off and holidays.</li><li>Opportunities for career advancement.</li><li>A supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> Address customer issues, offer support, and improve the customer experience.</p>