<p><strong>What role you will play in team:</strong> You will provide excellent customer service to policyholders, answering questions and resolving issues.</p><p><strong>What you will do:</strong> Handle incoming calls, emails, and other inquiries from policyholders, providing accurate and timely information.</p><p><strong>Key responsibility:</strong><ul><li>Handle incoming calls, emails, and other inquiries from policyholders.</li><li>Provide accurate and timely information about insurance policies.</li><li>Resolve policyholder issues and complaints.</li><li>Maintain accurate records of all customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service preferred.</li><li>Knowledge of insurance policies beneficial.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Training and development opportunities.</li><li>Great work culture.</li></ul></p><p><strong>A Day in the Life:</strong> Answering phones, responding to emails, and resolving customer issues while maintaining a positive and helpful attitude.</p>