<p><strong>What role you will play in team:</strong> Provide technical support to employees.</p><p><strong>What you will do:</strong> Troubleshoot IT issues and provide solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to employees.</li><li>Troubleshoot hardware and software issues.</li><li>Maintain IT equipment and infrastructure.</li><li>Resolve user issues remotely and in person.</li><li>Document solutions and processes.</li><li>Maintain inventory of IT equipment.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field (or equivalent experience).</li><li>Experience providing IT support.</li><li>Knowledge of Windows and Mac operating systems.</li><li>Strong troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Dynamic and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  Troubleshooting, resolving user issues, maintaining IT infrastructure.</p>