<p><b>What role you will play in team:</b> Provide technical support to clients, resolving issues and ensuring customer satisfaction.</p><p><b>What you will do:</b> Troubleshoot hardware and software problems, provide remote assistance, and document solutions.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Provide remote assistance to clients.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain a high level of client satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>1+ years of experience in technical support.</li><li>Excellent communication and problem-solving skills.</li><li>Knowledge of various operating systems and software applications.</li><li>Experience with ticketing systems.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Comprehensive training and development programs.</li><li>Health insurance and other benefits.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> Your day involves resolving technical issues, assisting clients, and contributing to a positive client experience.</p>