<p><b>What role you will play in team:</b> Provide technical support to end-users, troubleshoot issues, and ensure smooth functioning of IT systems.</p><p><b>What you will do:</b> Respond to technical support requests, resolve hardware and software problems, and provide technical guidance.</p><p><b>Key responsibility:</b><ul><li>Troubleshooting hardware and software issues.</li><li>Providing technical support to end-users.</li><li>Managing IT assets and inventory.</li><li>Documenting IT procedures and processes.</li><li>Collaborating with other IT teams.</li><li>Ensuring IT systems security.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Proven experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of various operating systems and software.</li><li>Experience with network troubleshooting.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Great work environment.</li><li>Health insurance.</li><li>Paid time off and vacation.</li></ul></p><p><b>A Day in the Life:</b>  A day could involve resolving user issues remotely or on-site, documenting solutions, and collaborating with other IT staff to maintain systems' health.</p>