<p><strong>What role you will play in team:</strong> Provide technical support to internal users.</p><p><strong>What you will do:</strong> Troubleshoot and resolve technical issues.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second level technical support to internal users.</li><li>Troubleshoot and resolve technical issues related to hardware, software and networks.</li><li>Document and track support requests.</li><li>Maintain knowledge base articles.</li><li>Escalate complex issues to senior support staff.</li><li>Maintain high levels of customer satisfaction among internal users.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience in IT support.</li><li>Excellent problem-solving skills.</li><li>Strong communication skills.</li><li>Knowledge of various software applications and operating systems.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development and advancement.</li><li>Health insurance.</li><li>Paid time off and holidays.</li><li>Global mobility options.</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will involve providing technical support to internal users, resolving technical issues and collaborating with other members of the IT team.</p>