<p><b>What role you will play in team:</b> Provide excellent customer support to resolve technical issues and answer queries. </p><p><b>What you will do:</b> Troubleshoot technical problems, provide solutions, and ensure customer satisfaction. </p><p><b>Key responsibility:</b><ul><li>Provide timely and accurate technical support to customers.</li><li>Troubleshoot technical issues and identify solutions.</li><li>Maintain detailed records of customer interactions.</li><li>Escalate complex issues to senior support staff.</li><li>Contribute to the improvement of customer support processes.</li><li>Maintain a positive and professional attitude.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field (preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in troubleshooting technical issues.</li><li>Experience with customer support software (preferred).</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Dynamic and fast-paced work environment.</li><li>Employee discounts and other perks.</li></ul></p><p><b>A Day in the Life:</b> A day might involve answering customer queries, troubleshooting technical problems, escalating complex issues, updating customer records, and collaborating with other support staff to improve processes.</p>