<p><b>What role you will play in team:</b> You'll provide technical support to our employees, resolving IT issues and ensuring smooth operations.  You'll be part of a team dedicated to providing excellent IT service.</p><p><b>What you will do:</b> You'll troubleshoot hardware and software issues, provide technical assistance, and maintain IT equipment. You'll also participate in IT projects.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-level technical support to employees.</li><li>Troubleshoot and resolve hardware and software problems.</li><li>Install and configure computer systems and peripherals.</li><li>Maintain and repair IT equipment.</li><li>Document and track IT issues and resolutions.</li><li>Participate in IT projects and initiatives.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1+ years' experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and common software applications.</li><li>Excellent communication skills.</li><li>Experience with ticketing systems.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>Paid time off.</li><li>Retirement plan.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves responding to support tickets, troubleshooting IT problems, providing technical assistance, and ensuring smooth IT operations for our employees.</p>