<p><b>What role you will play in team:</b> Provide excellent customer service to policyholders</p><p><b>What you will do:</b> Answer inquiries, resolve issues, and ensure customer satisfaction</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries regarding policies and claims</li><li>Resolving customer issues and complaints</li><li>Providing information on life insurance products and services</li><li>Maintaining accurate records of customer interactions</li><li>Meeting customer service standards and targets</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and customer service skills</li><li>Strong problem-solving and conflict resolution skills</li><li>Proficiency in CRM software</li><li>Patience and empathy</li><li>Knowledge of life insurance products (preferred)</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits</li><li>Opportunities for professional development</li><li>Positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b> Your day will involve answering customer calls and emails, providing information, resolving issues, and ensuring a positive customer experience. You'll need to be patient and empathetic.</p>