<p><strong>What role you will play in team:</strong> Provide first and second-line support to end-users.</p><p><strong>What you will do:</strong> Troubleshoot hardware and software issues, and ensure smooth IT operations.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to end-users.</li><li>Troubleshoot hardware and software issues.</li><li>Install and configure software and hardware.</li><li>Maintain IT infrastructure.</li><li>Document technical procedures.</li><li>Manage IT assets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1+ years of experience in IT support.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with network troubleshooting.</li><li>Excellent communication and problem-solving skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A challenging and rewarding work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves responding to support requests, troubleshooting issues, resolving problems, and collaborating with other IT staff.</p>