<p><strong>What role you will play in team:</strong> Provide technical support to our clients.</p><p><strong>What you will do:</strong> Troubleshoot and resolve technical issues.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to the appropriate team members.</li><li>Contribute to the improvement of technical support processes.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Proficiency in troubleshooting computer hardware and software.</li><li>Experience in a technical support role (preferred).</li><li>Knowledge of networking concepts (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A fast-paced and challenging work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  You'll spend the day resolving technical issues for clients, ensuring a positive customer experience.</p>