<p><b>What role you will play in team:</b> Provide technical support to internal and external clients.</p><p><b>What you will do:</b> Diagnose and resolve technical issues, document solutions, and maintain a knowledge base.</p><p><b>Key responsibility:</b><ul><li>Provide timely and effective technical support to clients.</li><li>Diagnose and resolve technical issues remotely or on-site.</li><li>Document solutions and maintain a knowledge base.</li><li>Maintain a high level of customer satisfaction.</li><li>Collaborate with other teams to resolve complex issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1-2 years experience in a technical support role.</li><li>Excellent communication and problem-solving skills.</li><li>Knowledge of IT hardware and software.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Health insurance.</li><li>Paid time off.</li><li>Performance-based bonuses.</li></ul></p><p><b>A Day in the Life:</b>  You'll troubleshoot technical issues, provide solutions to clients, update documentation, and collaborate with colleagues to resolve complex problems. You'll spend time learning new technologies to keep your skills sharp.</p>