<p><strong>What role you will play in team:</strong> Provide technical support to internal staff, ensuring smooth operation of IT systems.</p><p><strong>What you will do:</strong> Troubleshoot IT issues, provide training and support on company software.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-level technical support to employees.</li><li>Troubleshoot software and hardware issues.</li><li>Maintain IT documentation and knowledge base.</li><li>Provide training to employees on new software and systems.</li><li>Monitor IT systems for performance.</li><li>Work with external vendors to resolve technical issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in IT or related field.</li><li>Experience in IT support role.</li><li>Strong troubleshooting skills.</li><li>Knowledge of various operating systems and software.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Comprehensive health insurance.</li><li>Paid time off and holidays.</li><li>Opportunities for professional growth and development.</li><li>Work in a collaborative and supportive team environment.</li></ul></p><p><strong>A Day in the Life:</strong> You will handle incoming support requests, diagnose and fix problems, and provide training on software and hardware.</p>