<p><b>What role you will play in team:</b>  You'll be an integral part of our operations team, focusing on optimizing our delivery processes and ensuring timely and efficient service.  Your contribution directly impacts customer satisfaction.</p><p><b>What you will do:</b>  You'll monitor delivery performance, resolve operational issues, and collaborate with other teams to improve processes.  You'll also analyze data to identify trends and potential areas for optimization.</p><p><b>Key responsibility:</b><ul><li>Monitor delivery performance metrics and identify areas for improvement.</li><li>Resolve operational issues and escalate as needed.</li><li>Collaborate with delivery drivers, restaurants, and other teams to ensure smooth operations.</li><li>Analyze data to identify trends and opportunities for optimization.</li><li>Develop and implement process improvements to enhance efficiency.</li><li>Maintain accurate records and documentation.</li><li>Provide support to other members of the operations team.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field.</li><li>Excellent organizational and time-management skills.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Excellent communication and interpersonal skills.</li><li>Experience with logistics or delivery operations is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Medical Insurance</li><li>Paid time off.</li><li>Performance based bonus</li></ul></p><p><b>A Day in the Life:</b> A typical day involves monitoring delivery performance, resolving issues that arise, and collaborating with other teams to smooth out processes.  You'll be constantly analyzing data and looking for ways to improve efficiency and customer satisfaction.</p>