<p><strong>What role you will play in team:</strong> Provide technical support to clients, troubleshoot issues, and ensure client satisfaction.</p><p><strong>What you will do:</strong> Diagnose and resolve technical problems, document solutions, and escalate complex issues.</p><p><strong>Key responsibility:</strong><ul><li>Provide remote and on-site technical support.</li><li>Diagnose and resolve technical problems.</li><li>Document solutions and troubleshooting steps.</li><li>Maintain client communication and satisfaction.</li><li>Escalate complex issues to senior engineers.</li><li>Collaborate with other teams to resolve issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1-2 years of experience in technical support.</li><li>Strong problem-solving and communication skills.</li><li>Knowledge of networking and operating systems.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves resolving client issues, documenting solutions, and collaborating with colleagues.</p>