<p><b>What role you will play in team:</b> You will provide technical support to our internal users, resolving IT issues and ensuring smooth operations.</p><p><b>What you will do:</b> You will troubleshoot problems, provide guidance, and maintain IT systems.</p><p><b>Key responsibility:</b><ul><li>Provide first-line technical support to internal users.</li><li>Troubleshoot and resolve IT issues related to hardware, software, and networks.</li><li>Provide guidance and training to users on IT systems.</li><li>Maintain accurate records of support tickets and resolutions.</li><li>Work with vendors to resolve issues.</li><li>Ensure the security of IT systems.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience in providing IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of various operating systems and software applications.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and training.</li><li>A challenging and rewarding work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves resolving IT issues, providing guidance to users, and ensuring smooth operations.</p>