<p><b>What role you will play in team:</b> Provide technical support and resolve issues for internal systems and applications.</p><p><b>What you will do:</b> Troubleshoot technical issues, provide solutions, and escalate complex problems.</p><p><b>Key responsibility:</b><ul><li>Provide technical support for internal systems and applications.</li><li>Diagnose and resolve technical issues.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain knowledge base of common issues and solutions.</li><li>Escalate complex issues to senior support staff.</li><li>Work with developers to resolve software bugs.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1-2 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of networking and operating systems.</li><li>Experience with ticketing systems.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Medical and other benefits.</li><li>Paid time off.</li><li>Supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> Involves resolving technical issues, documenting solutions, and collaborating with developers. Focus is on ensuring smooth operation of internal systems.</p>