<p><strong>What role you will play in team:</strong> Provide exceptional customer support via phone, email, and chat. Contribute to a positive customer experience.</p><p><strong>What you will do:</strong> Resolve technical issues, troubleshoot problems, and provide solutions to customers.</p><p><strong>Key responsibility:</strong><ul><li>Provide prompt and efficient customer support.</li><li>Resolve customer issues via phone, email, and chat.</li><li>Troubleshoot technical problems.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Contribute to knowledge base articles and documentation.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in using customer support tools.</li><li>Experience with technical troubleshooting.</li><li>Ability to work independently and as part of a team.</li><li>Ability to handle multiple tasks simultaneously.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Comprehensive training and development.</li><li>Positive and supportive work environment.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  Expect a busy day filled with diverse customer interactions, problem-solving, and collaboration with colleagues to provide timely and effective support.</p>