<p><b>What role you will play in team:</b> Provide technical support to clients and resolve technical issues. </p><p><b>What you will do:</b> Troubleshoot problems, provide solutions, and maintain client satisfaction. </p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone and email.</li><li>Troubleshoot and resolve technical issues.</li><li>Document solutions and troubleshooting steps.</li><li>Maintain a high level of customer satisfaction.</li><li>Collaborate with other support engineers.</li><li>Stay updated on product knowledge and new technologies.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience with IT support and troubleshooting.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of networking concepts.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>Paid time off.</li><li>Performance-based bonuses.</li><li>Employee stock options.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves providing technical support, troubleshooting issues, documenting solutions, and ensuring customer satisfaction.</p>