<p><strong>What role you will play in team:</strong> You will be providing technical support to clients, troubleshooting software and hardware issues.</p><p><strong>What you will do:</strong> You'll resolve technical issues remotely and provide excellent customer service.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot software and hardware issues.</li><li>Document and track support requests.</li><li>Follow established procedures to resolve issues.</li><li>Escalate complex issues to senior support staff.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field (preferred).</li><li>1-2 years of experience in technical support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of various operating systems and software applications.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>A collaborative and supportive work environment.</li><li>Health Insurance</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves resolving technical issues for clients, documenting support requests, and providing excellent customer service.</p>