<p><b>What role you will play in team:</b> You'll provide technical support to employees using insurance-related software and systems.</p><p><b>What you will do:</b> You'll troubleshoot issues, provide training, and ensure the smooth operation of IT systems.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to users via phone, email, and in-person.</li><li>Troubleshoot and resolve IT issues related to insurance systems.</li><li>Install, configure, and maintain computer hardware and software.</li><li>Provide training and documentation to users.</li><li>Maintain accurate records of support requests and resolutions.</li><li>Collaborate with other IT support staff.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience in IT support (0-1 year).</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with insurance industry software a plus.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Collaborative and supportive work environment.</li><li>Health Insurance.</li><li>Training and skill development programs.</li></ul></p><p><b>A Day in the Life:</b> You'll handle IT support requests, troubleshoot issues, train users, and ensure that insurance-related IT systems run smoothly.</p>