<p><strong>What role you will play in team:</strong> Provide excellent customer service, handle queries efficiently, and resolve customer issues.</p><p><strong>What you will do:</strong> Answer calls, emails, and chats from customers, providing information and resolving problems. </p><p><strong>Key responsibility:</strong><ul><li>Handle incoming calls, emails, and chats from customers.</li><li>Provide information about insurance products and services.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Meet customer service targets.</li><li>Escalate complex issues to appropriate personnel.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Experience in customer service (preferred).</li><li>Knowledge of insurance products (preferred).</li><li>Patience and empathy.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Opportunities for career advancement.</li></ul></p><p><strong>A Day in the Life:</strong> You'll start by reviewing your tasks and answering customer inquiries through phone, email, or chat.  You will use your problem-solving skills to resolve queries efficiently. </p>