<p><strong>What role you will play in team:</strong> You will provide technical support to users within the Life Insurance department, resolving IT issues efficiently.</p><p><strong>What you will do:</strong> You will troubleshoot problems, provide technical assistance, and ensure smooth operation of IT systems.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to end users.</li><li>Troubleshoot hardware and software issues.</li><li>Resolve IT incidents and requests.</li><li>Maintain IT equipment and infrastructure.</li><li>Document and escalate complex issues.</li><li>Ensure compliance with IT security policies.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in IT or related field.</li><li>Experience in IT support or help desk.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of common IT hardware and software.</li><li>Experience with ticketing systems.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Supportive and collaborative work environment.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves answering user queries, resolving IT issues, documenting solutions, and maintaining IT systems.</p>