<p><b>What role you will play in team:</b>Provide excellent customer service to policyholders by addressing queries and resolving issues efficiently.</p><p><b>What you will do:</b> Answer phone calls, emails, and handle incoming customer requests.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, and chat.</li><li>Providing information about insurance policies and procedures.</li><li>Resolving customer complaints and issues.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in MS Office.</li><li>Experience in a customer service role preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Health insurance benefits.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve answering a high volume of calls, emails, and resolving customer issues efficiently and professionally.</p>