<p><strong>What role you will play in team:</strong> You will be the first point of contact for our clients, providing excellent customer service and resolving inquiries.</p><p><strong>What you will do:</strong> You will answer customer calls, emails, and chats, addressing concerns and providing solutions related to their life insurance policies.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information on life insurance policies and procedures.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Meeting customer satisfaction targets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Experience in customer service (preferred).</li><li>Proficiency in relevant software.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Comprehensive training program.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will consist of answering customer inquiries, resolving issues, and ensuring a positive customer experience.</p>