<p><strong>What role you will play in team:</strong> You'll be the primary point of contact for our customers, providing exceptional service and resolving inquiries.</p><p><strong>What you will do:</strong>  Answer customer calls and emails, provide accurate information, resolve issues quickly and efficiently, document all interactions, and ensure high customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone and email.</li><li>Providing accurate information about life insurance products and services.</li><li>Resolving customer issues and complaints in a timely and efficient manner.</li><li>Documenting all customer interactions accurately.</li><li>Maintaining a high level of customer satisfaction.</li><li>Following company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in a customer service role is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Paid time off and holidays.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong>  You'll spend the day speaking with customers, answering their questions, resolving their issues, and ensuring they have a positive experience.</p>