<p><b>What role you will play in team:</b> You'll be the first point of contact for our customers, providing excellent service and support.</p><p><b>What you will do:</b> You'll handle customer inquiries, resolve issues, and provide information about our products and services.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues efficiently and effectively.</li><li>Providing information about our products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Following up with customers to ensure satisfaction.</li><li>Escalating complex issues to appropriate departments.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Patience and empathy for customers.</li><li>Proficiency in MS Office Suite.</li><li>Experience in a customer service role (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Supportive and collaborative work environment.</li><li>Comprehensive training program.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> You’ll spend your day interacting with customers, addressing their concerns, and ensuring they have a positive experience.</p>