<p><b>What role you will play in team:</b> You'll be the first point of contact for customers, providing exceptional service and resolving inquiries related to lending products.</p><p><b>What you will do:</b> You'll handle customer calls, emails, and other communication channels to address issues and provide support.</p><p><b>Key responsibility:</b><ul><li>Handle customer inquiries and complaints professionally and efficiently.</li><li>Resolve customer issues accurately and timely.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Collaborate with other departments to address complex issues.</li><li>Contribute to a positive and helpful customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>1-2 years of experience in customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of lending products and processes (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Professional training and development.</li><li>A supportive and inclusive work environment.</li><li>Employee discounts and perks.</li></ul></p><p><b>A Day in the Life:</b>A typical day involves handling customer calls, emails, resolving inquiries, ensuring a positive customer experience, and collaborating with colleagues to address complex issues.</p>