<p><strong>What role you will play in team:</strong> You will be part of a dynamic team processing insurance claims and providing excellent customer service. </p><p><strong>What you will do:</strong>  You will handle incoming calls, process documents, and respond to customer inquiries related to general insurance policies. </p><p><strong>Key responsibility:</strong><ul><li>Process insurance claims accurately and efficiently.</li><li>Verify policy information and supporting documentation.</li><li>Respond to customer inquiries via phone and email.</li><li>Maintain accurate records and data entry.</li><li>Adhere to company policies and procedures.</li><li>Identify and resolve discrepancies in claims information.</li><li>Work effectively with other teams to resolve claims issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of general insurance principles is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Supportive and collaborative work environment.</li><li>Medical insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> You will start your day reviewing pending claims, then spend most of the day processing claims and responding to customer queries.  You will work collaboratively with other team members to ensure efficient claim processing. </p>