<p><b>What role you will play in team:</b> You will provide excellent customer service to our policyholders.</p><p><b>What you will do:</b> You will handle inquiries, resolve issues, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information on life insurance products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Following company policies and procedures.</li><li>Collaborating with other departments to address customer needs.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to handle multiple tasks effectively.</li><li>Good knowledge of life insurance products and services.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Training on life insurance products and services.</li></ul></p><p><b>A Day in the Life:</b> You’ll spend your day providing support and resolving issues for our customers. You'll need to be patient, understanding and efficient in dealing with a diverse range of queries.</p>