<p><b>What role you will play in team:</b> You will be the first point of contact for policyholders, providing excellent customer service and resolving inquiries effectively.  You are key to maintaining positive customer relationships.</p><p><b>What you will do:</b> You will answer phone calls, emails, and other forms of communication from policyholders.  You will resolve inquiries, address complaints, and provide information about policies and products.</p><p><b>Key responsibility:</b><ul><li>Answer incoming calls and emails from policyholders.</li><li>Resolve inquiries and address complaints in a timely and professional manner.</li><li>Provide accurate information about life insurance policies and products.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Maintain a high level of customer satisfaction.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of life insurance (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for growth and advancement.</li><li>Training and development opportunities.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering customer inquiries, resolving problems, providing accurate information, and maintaining detailed records. Excellent communication skills are essential.</p>