<p><b>What role you will play in team:</b> Provide first and second-level IT support to our employees, ensuring smooth operation of our IT infrastructure.</p><p><b>What you will do:</b> Troubleshoot IT issues, install and configure hardware and software, and provide technical assistance to users.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-level IT support to employees.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Install and configure computer hardware and software.</li><li>Maintain and update IT documentation.</li><li>Provide technical training and assistance to users.</li><li>Monitor IT systems and identify potential issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field, or equivalent experience.</li><li>Experience in providing IT support.</li><li>Strong knowledge of computer hardware and software.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>A dynamic and fast-paced work environment.</li><li>Health insurance and other employee benefits.</li><li>Opportunities to work with a global team.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve responding to support requests, troubleshooting issues, providing technical assistance, and maintaining IT systems.</p>