<p><b>What role you will play in team:</b> Provide technical support to internal users, resolving IT-related issues and ensuring smooth operation of systems.</p><p><b>What you will do:</b> Respond to support requests, troubleshoot technical problems, and document solutions.</p><p><b>Key responsibility:</b><ul><li>Responding to and resolving IT-related issues reported by internal users.</li><li>Troubleshooting hardware and software problems.</li><li>Providing remote and on-site support.</li><li>Documenting troubleshooting steps and resolutions.</li><li>Maintaining inventory of IT equipment and supplies.</li><li>Ensuring compliance with IT security policies.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience in providing IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of various operating systems and software.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>A collaborative and supportive work environment.</li><li>Wellness Programs and other employee benefits.</li></ul></p><p><b>A Day in the Life:</b> Your day involves resolving technical issues, documenting solutions, and collaborating with other team members to maintain a smooth IT infrastructure.</p>