<p><b>What role you will play in team:</b> You'll provide first-line technical support to employees, resolving issues and ensuring smooth IT operations.</p><p><b>What you will do:</b> You will troubleshoot technical problems, install software, and provide training to end-users.</p><p><b>Key responsibility:</b><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Install and configure software and hardware.</li><li>Provide training to end-users on IT systems and applications.</li><li>Maintain accurate records of support requests and resolutions.</li><li>Assist in the maintenance of IT infrastructure.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience with IT support.</li><li>Excellent communication and problem-solving skills.</li><li>Knowledge of Windows, macOS, and common software applications.</li><li>Understanding of IT infrastructure.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Work in a dynamic and fast-paced environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> Answering calls and emails from employees, providing hands-on assistance, and researching solutions to technical issues are everyday tasks.</p>