<p><strong>What role you will play in team:</strong> Provide technical support and troubleshooting for Oracle software and database systems.</p><p><strong>What you will do:</strong> Diagnose and resolve technical issues, ensuring high levels of client satisfaction and system uptime.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Diagnose and troubleshoot Oracle software and database issues.</li><li>Develop and implement solutions to address technical problems.</li><li>Document solutions and update knowledge base.</li><li>Maintain high levels of client satisfaction.</li><li>Escalate unresolved issues to senior support engineers.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field.</li><li>2+ years of experience in Oracle support or related field.</li><li>Strong knowledge of Oracle databases and software.</li><li>Excellent problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with SQL and PL/SQL.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and training.</li><li>Health insurance and other employee benefits.</li><li>Collaborative and supportive work environment.</li><li>Opportunities for career advancement.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves responding to client inquiries, diagnosing and resolving Oracle-related issues, collaborating with other engineers, and staying up-to-date on the latest Oracle technologies.</p>