<p><b>What role you will play in team:</b> Providing exceptional customer support, resolving issues promptly and effectively.</p><p><b>What you will do:</b> Assist customers with inquiries, troubleshoot problems, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Provide first-line customer support via phone, email, and chat.</li><li>Resolve customer inquiries and complaints efficiently and effectively.</li><li>Troubleshoot technical issues and provide solutions.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to the appropriate team members.</li><li>Contribute to the improvement of customer support processes.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical skills.</li><li>Experience with customer relationship management (CRM) systems.</li><li>Patience and empathy towards customers.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A fast-paced, dynamic work environment.</li><li>Health insurance coverage.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves handling customer inquiries, troubleshooting problems, resolving issues, and ensuring a positive customer experience.</p>