<p><b>What role you will play in team:</b> You'll be a vital member of our IT infrastructure support team, ensuring the smooth operation of our systems and applications.</p><p><b>What you will do:</b> You'll provide technical support, troubleshoot issues, and maintain our infrastructure.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to end-users for IT infrastructure issues.</li><li>Troubleshoot and resolve hardware and software problems.</li><li>Monitor system performance and proactively address potential issues.</li><li>Maintain and update IT infrastructure documentation.</li><li>Collaborate with other IT teams to ensure smooth operations.</li><li>Participate in on-call rotation for after-hours support.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience with IT infrastructure support.</li><li>Strong understanding of networking concepts.</li><li>Experience with server administration.</li><li>Excellent problem-solving and analytical skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career development in a global financial institution.</li><li>Challenging and rewarding work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> Troubleshooting problems, monitoring systems, providing support, and collaborating with colleagues to keep our IT infrastructure running smoothly.</p>