<p><strong>What role you will play in team:</strong> You will provide excellent customer service to life insurance policyholders and potential customers.</p><p><strong>What you will do:</strong> You'll handle inquiries, resolve complaints, and provide information about our life insurance products.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone, email, and chat.</li><li>Resolving customer complaints and issues.</li><li>Providing information about life insurance products and services.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Adhering to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of life insurance products is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Work in a supportive and collaborative environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve handling customer calls, emails, and chats, resolving issues, and providing accurate information about our products.</p>