<p><strong>What role you will play in team:</strong> You will provide excellent customer service to life insurance policyholders.</p><p><strong>What you will do:</strong> You will answer questions, resolve issues, and provide support to clients.</p><p><strong>Key responsibility:</strong><ul><li>Answering incoming calls and emails from policyholders.</li><li>Providing information about policies and procedures.</li><li>Resolving customer issues and complaints.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Meeting customer service goals and metrics.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of life insurance products and services (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Your day involves answering client calls, resolving their queries, and providing exceptional customer service to ensure customer satisfaction.</p>