<p><strong>What role you will play in team:</strong> You'll be the first point of contact for our clients, resolving their queries and providing support.</p><p><strong>What you will do:</strong> Answer customer inquiries, resolve complaints, and provide exceptional customer service.</p><p><strong>Key responsibility:</strong><ul><li>Answering incoming calls and emails from customers.</li><li>Providing information about life insurance products and services.</li><li>Resolving customer complaints and inquiries efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to the appropriate departments.</li><li>Adhering to company customer service standards and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in a customer service role (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Medical insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> You'll spend your day answering calls, resolving customer issues, and providing excellent support.</p>