<p><b>What role you will play in team:</b> You will provide excellent customer service to our life insurance policyholders, answering their questions and resolving their issues.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and other communication channels, providing efficient and professional support.</p><p><b>Key responsibility:</b><ul><li>Answering inbound calls, emails, and other inquiries from policyholders.</li><li>Providing accurate and timely information regarding policy details.</li><li>Resolving policyholder issues efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to the appropriate departments.</li><li>Adhering to company service standards and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in using customer relationship management (CRM) systems.</li><li>Ability to work independently and as part of a team.</li><li>Prior experience in customer service preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development.</li><li>Supportive and friendly work environment.</li><li>Excellent training and development opportunities.</li></ul></p><p><b>A Day in the Life:</b>  Your day will consist of responding to customer inquiries through various channels, resolving their issues, and ensuring a positive customer experience.</p>