<p><b>What role you will play in team:</b> Provide technical support to employees within the organization, troubleshooting issues and resolving problems.</p><p><b>What you will do:</b> You will assist users with IT issues, maintain software and hardware, and ensure the smooth functioning of IT systems.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to employees via phone, email, and in person.</li><li>Troubleshoot and resolve computer hardware and software issues.</li><li>Maintain and update IT equipment and software.</li><li>Ensure the security and integrity of IT systems.</li><li>Document and track IT support requests.</li><li>Assist with the implementation of new IT systems and software.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Information Technology or a related field.</li><li>Strong understanding of computer hardware and software.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in using various IT support tools and software.</li><li>Experience with IT security best practices.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for professional development and advancement.</li><li>Excellent work environment with industry leaders.</li><li>Exposure to cutting-edge technologies and solutions.</li></ul></p><p><b>A Day in the Life:</b> Your day will vary depending on the IT support tickets you handle, but generally involves troubleshooting technical issues, providing support to users, and maintaining IT infrastructure.</p>